The terms “we”, “us”, “our” and “Canalside Inn” refer to BKD Partners, LLC d/b/a Canalside Inn, a Delaware limited company located at 34 6th St. Rehoboth Beach, DE19971, USA, and/or our subsidiaries. The term “you” refers to the customer booking a reservation via direct booking on our website or through a reservation made via phone and any other communication medium, or one of our affiliates (the “Affiliate”) where you choose the option to pay online immediately for the entire reservation balance, or to hold your room with a deposit (a “Reservation”) via our website, via phone and any other communication medium, or our own, or the Affiliate’s, website or through our own, or the Affiliate’s, customer service agents. These booking services offered by Canalside Inn via our own, or the Affiliate’s, website are provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The services offered to you by Canalside Inn through our own, or the Affiliate’s, website are conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”).
The Agreement comes into force as soon as the customer receives written confirmation of its Reservation made with BKD PARTNERS, LLC d/b/a Canalside Inn or any Affiliate. You acknowledge and agree that this reservation may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature. Please read the Agreement carefully, as it contains important information about limitations of liability and resolution of disputes through arbitration rather than in court. If you do not accept all of these terms and conditions, please do not make a Reservation. Be sure to review the current version of the Agreement in force at the time the Reservation is in made. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice.
I acknowledge and agree that this reservation may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature.
We will make every effort to honor special requests for specific rooms, however this confirmation does not imply, or specifically guarantee, a specific room assignment. We reserve the right to move individuals to comparable rooms as necessary.
Hotel reserves the right to offer and apply an early check-in fee for each hour of early access before 3 p.m. on the day of arrival. Guests must contact Canalside Inn management to request early check-in.
Hotel reserves the right to apply an extended check-out fee for each partial hour extended beyond 11 a.m. Guests must contact Canalside Inn management to request extended check-out.
Canalside Inn room prices are based upon occupancy assigned to your room type. Max occupancy is 2 additional person per room. Additional fee of $50 per person, per night.
All persons 18 and under must be accompanied by parent or guardian. Reservations required to have one person of 21 years of age or older.
Complimentary parking space for one car per room is provided. One parking pass is located in each room. Please place parking pass in front window to register vehicle. Unregistered vehicles subject to towing at owner’s expense.
You understand that the use of all facilities, which includes but not limited to: the hot tub, swimming pool, guest lounge, bikes, etc., is at my sole risk. You agree that Canalside Inn, its owners and employees, shall not be liable for any claims, demands, injuries, damages, actions, or cause(s) of action(s) whatsoever, to my person or property arising out of or connected with the use by me or my guests of the services and facilities of the Canalside Inn. You understand all public areas may be monitored by video. You agree that at minimum, there will be one person age 21 years or older on the reservation.
The price of the travel services relating to Reservations will be as quoted on our own, or the Affiliate’s, website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite Canalside Inn’s best efforts, some of the travel services relating to Reservations listed on our own, or the Affiliate’s, website may be incorrectly priced. CANALSIDE INN EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS VIA OUR OWN, OR THE AFFILIATE’S, WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IF AVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY. Canalside Inn is under no obligation to provide travel services to you at an incorrect(lower) price, even after you have been sent confirmation of your booking.
No changes, modifications, or cancellations are permitted when you have made a reservation using the non-refundable rate. Under rate plans that have a change or cancellation option, you can change or cancel your Reservation either online when signed into your account with our affiliate, or by calling its customer service agents. You can change your guest name, bed type, special requests, accessibility options, room type, number of guests and travel dates relating to your Reservation, and Canalside Inn may impose other change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email for details. You agree to pay Canalside Inn and/or any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations. In the event that Canalside Inn is unable to honor your booking, Canalside Inn will not be liable for any cost incurred due to relocation. These terms and conditions may not be changed by any unauthorized person, including employees of Canalside Inn.
You agree not to use our services for any commercial purpose; or make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the Reservation facilities offered by us to you via our own, or the Affiliate’s, website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse, suspicious activity, signs of fraud, or abuse of the travel Reservation facilities offered by us to you via our own, or the Affiliate’s, website may result in Canalside Inn cancelling any Reservation associated with your name, email address, or account, and closing any associated accounts held with the Affiliate or Canalside Inn. If you have conducted any fraudulent activity, Canalside Inn reserves the right to take any necessary legal action and you may be liable for monetary losses to Canalside Inn, including litigation costs and damages. To contest the cancellation of a booking, or freezing or closure of an account, please contact customer service.
The Canalside Inn loves to host dogs as furry friend guests. Canalside Inn does not accept pets of any other type. We know that you want to enjoy a carefree Canalside Inn experience, and don’t want to leave your furry friend at home. Aggressive animals are not welcome to stay at Canalside Inn. All guests being accompanied by their pet must agree to the pet-terms and conditions, and pay the pet-fee along with associated security deposit. Canalside Inn reserves the right to refuse accommodation to any pet at any time prior to or during guest’s stay. Guests may be asked to leave with no refund. Here are some things Canalside Inn needs you to agree to when bringing your furry friend as a guest. Guest must provide names, addresses and telephone contacts of persons responsible for pet during their stay. Contact information must also be displayed and affixed on the cage, written legibly and durably, and on pet’s travel identification tag. It is the guest’s (pet owner’s) responsibility to keep their pet quiet and respect other guests. If the pet is excitable or prone to excessive noise-making and/or causing property damage, your pet may be required to leave the premises. We ask that you are present to care for your pet a minimum of every 4 hours. If a guest’s pet is barking to the disruption of other guests, or causing property damage that is audible, we will call the owners to return to care for your furry friend. Pet owners must take appropriate action to calm their furry friend. If the guests (pet owners) do not return after being notified, or fail to respond to attempts to be contacted by hotel staff, Canalside Inn will attempt to calm and quiet your pet. Canalside Inn will apply a pet-sitting fee of $40 an hour for every portion of an hour that Canalside Inn staff must be present with your furry friend. Persistent ‘noise and damage’ violations will cause guests to kennel their pet off site. We acknowledge that some guests may elect to simply join their pet in alternative accommodations; and that our nonrefundable policy applies.
Pet Fees are charged per night; maximum 2 animals per room, per night. Pet fees must be paid prior to arrival. Pets not confirmed prior to arrival will be charged extra fee per night. Any damages caused by pets over $300 will require additional payment by guests to cover all expenses associated with repairs required to restore room to original condition. Canalside Inn accepts DOGS only. No other type of pet is permitted onsite. Every pet must be registered prior to check-in. Guests will be charged $300 total for concealing animals or attempting to bring into their room or onsite any other type of pet.
Canalside Inn is committed to customer satisfaction, so if you have a problem or dispute relating to a Reservation, we will try to resolve your concerns via our own, or our own, or the Affiliate’s, customer service agents. But if we are unsuccessful, you may pursue claims as explained in this section. You agree to give us an opportunity to resolve any disputes or claims associated with a Reservation that relates in any way to our own, or our own, or the Affiliate’s, website, any dealings with our own, or the Affiliate’s, customer service agents, any services or products provided, any representations made by us or the Affiliate, or our own, or the Affiliate’s, privacy policy (“Claims”) by contacting our own, or the Affiliate’s, customer service agents. If we are not able to resolve your Claims via our own, or the Affiliate’s, customer service agents within 60 days, you may seek relief through arbitration or in small claims court, as set forth below. You waive my right to request a charge-back or any other mechanism to seek a refund through my credit card or any other payment source provided by you at time you confirmed the reservation. No refund or credit for early departure. No refund for guest voluntarily choosing to not check-inn on day of arrival, for any and all reasons. Any and all Claims will be resolved by binding arbitration, rather than in court, except you may assert Claims on an individual basis in small claims court if they qualify. This includes any Claims you assert against us, our subsidiaries, travel suppliers or any companies offering products or services through us (which are beneficiaries of this arbitration agreement). This also includes any Claims that arose before you accepted this Agreement regardless of whether prior versions of the Agreement required arbitration. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including statutory damages, attorneys’ fees and costs), and must follow and enforce these Agreement as a court would. Arbitrations will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA Consumer Rules. The AAA’s rules are available at
www.adr.org or by calling1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules, except as provided in this section. If your total Claims seek less than $10, 000, we will reimburse you for filing fees you pay to the AAA and will pay arbitrator’s fees, unless the arbitrator determines your Claims are frivolous. You may choose to have an arbitration conducted by telephone, based on written submissions, or in person in the state where you live or at another mutually agreed location. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your Claims to the AAA, at Case Filing Services, 1101 Laurel Oak Road, Suite 100, Voorhees, NJ 08043 or online at
www.adr.org or at any AAA office. If we request arbitration against you, we will give you notice at the email address or street address you have provided. A party requesting arbitration must also provide a copy of the request the above address listed for AAA. Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a Claim proceeds in court rather than in arbitration we each waive any right to a jury trial. The Federal Arbitration Act and federal arbitration law apply to this agreement. An arbitration decision may be confirmed by any court with competent jurisdiction.
Separate terms and conditions will apply to your Reservation and purchase of travel-related goods and services that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Canalside Inn debiting your account for any costs Canalside Inn incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of our own, or the Affiliate’s, website. GROUP BOOKINGS. You may not book more than 12 rooms online for the same hotel/stay dates. If we determine that you have booked more than 12 rooms in total in separate Reservations, we may cancel your reservations, and charge you a cancellation fee, if applicable. If you paid a non-refundable deposit, your deposit will be forfeited. If you wish to book more than 12 rooms, you must contact Canalside Inn’s travel specialists by phone or by filling out the group travel form online. One of our group travel specialists will research your request and contact you to complete your reservation. You may be asked to sign a written contract and/or pay a non refundable deposit. For each Reservation, you will be charged the amount for the reservation immediately in USD currency. You acknowledge that Canalside Inn pre-negotiates its room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on our own, or the Affiliate’s, website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by Canalside Inn and the facilitation fee retained by Canalside Inn to compensate us for our services. You authorize Canalside Inn to book reservations for the total reservation price, which includes the room rate displayed on our own, or the Affiliate’s, website, plus tax recovery charges, service fees, and where applicable, taxes on Canalside Inn’s services. You agree that your credit card will be charged by Canalside Inn for the total reservation price. Upon submitting your reservation request you authorize Canalside Inn to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers. You acknowledge that, except as provided below with respect to tax obligations on the amounts we retain for our services, Canalside Inn does collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the taxes and fees (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Canalside Inn pays to the State of Delaware and other local jurisdictions for taxes due on the hotel’s rental rate for the room. BKD Partners, LLC d/b/a Canalside Inn are responsible for remitting applicable taxes to the applicable taxing jurisdictions. Canalside Inn does not act as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. The actual tax amounts paid by Canalside Inn to the taxing jurisdictions may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc.in effect at the time of the actual use of the hotel by our customers. We retain our fees as compensation in servicing your travel reservation. Our fees vary based on the amount and type of hotel reservation. Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (facilitation fee and/or service fee) in certain jurisdictions. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Canalside Inn urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the united states government prior to booking travel to Canalside Inn from international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at.
By offering for sale travel to particular international destinations, Canalside Inn does not represent or warrant that travel to or from such points is advisable or without risk, and is not liable for damages or losses that may result from travel to or from such destinations. Liability disclaimer the information provided to you as part of the services offered by Canalside Inn via our own, or the affiliate’s, website may include inaccuracies or errors, including pricing errors. In particular, Canalside Inn, its subsidiaries and corporate affiliates (collectively, the “BKD PARTNERS, LLC and Canalside Inn companies”) and the affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel and other travel products displayed via an affiliate’s website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Canalside Inn expressly reserves the right to correct any pricing errors on an affiliate’s website and/or on pending reservations made under an incorrect price. In such event, we will offer you the opportunity to keep your pending reservation at the correct price or, at your option, we will cancel your reservation without any Canalside Inn change or cancellation fees. Hotel ratings displayed via an affiliate’s website are intended as only general guidelines, and the BKD PARTNERS, LLC and Canalside Inn companies and the affiliates do not guarantee the accuracy of the ratings. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and their respective suppliers make no guarantees about the availability of specific products and services. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and their respective suppliers may make improvements and/or changes on an affiliate’s website at any time. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers make no representations about the suitability of the information, software, products, and services contained on an affiliate’s website for any purpose, and the inclusion or offering of any products or services on an affiliate’s website does not constitute any endorsement or recommendation of such products or services by the BKD PARTNERS, LLC and Canalside Inn companies or the affiliates. All such information, software, products, and services are provided “as is” without warranty of any kind. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers disclaim all warranties and conditions that an affiliate’s website, its servers or any email sent from the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and/or their respective suppliers are free of viruses or other harmful components. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement. The carriers, hotels and other suppliers providing travel or other services on an affiliate’s website are independent contractors and not agents or employees of the BKD PARTNERS, LLC and Canalside Inn companies, or the affiliate. The BKD PARTNERS, LLC and Canalside Inn companies and the affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. The BKD PARTNERS, LLC and Canalside Inn companies and the Canalside Inn affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. In no event shall the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of an affiliate’s website or with the delay or inability to access, display or use an affiliate’s website (including, but not limited to, your reliance upon opinions appearing on an affiliate’s website; any computer viruses, information, software, linked sites, products, and services obtained through an affiliate’s website; or otherwise arising out of the access to, display of or use of an affiliate’s website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and/or their respective suppliers have been advised of the possibility of such damages. If, despite the limitation above, the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates or their respective suppliers liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees assessed for your transactions on our own, or the Affiliate’s, website, or (b) One-Hundred Dollars (US$100.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates, and/or their respective suppliers. INDEMNIFICATION You agree to defend and indemnify the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Canalside Inn Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of this Agreement or the documents referenced herein; or your violation of any law or the rights of a third party. GENERAL These Terms & Conditions are governed by the Federal Arbitration Act, federal arbitration law, and for reservations made by U.S. residents, the laws of the state in which your billing address is located, without regard to principles of conflicts of laws. Making a Reservation with Canalside Inn is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph. You agree that no joint venture, partnership, or employment relationship exists between you and the BKD PARTNERS, LLC and CANALSIDE INNCOMPANIES as a result of this Agreement or a Reservation. Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your Reservation or information provided to or gathered by us with respect to such reservation. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Canalside Inn with respect to our own, or our own, or the Affiliate’s,, website, our services and your dealings and relationship with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on our own, or the Affiliate’s, website are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.
BKD PARTNERS, LLC d/b/a Canalside Inn is a registered business in the state of Delaware, USA.
A party will be not be considered in breach of or in default because of, and will not be liable to the other party for, any delay or failure to perform its obligations under this agreement by reason of fire, earthquake, flood, explosion, strike, riot, war, terrorism, or similar event beyond that party’s reasonable control (each a “Force Majeure Event”). However, if a Force Majeure Event occurs, the affected party shall, as soon as practicable: (a) notify the other party of the Force Majeure Event and its impact on performance under this agreement; and (b) use reasonable efforts to resolve any issues resulting from the Force Majeure Event and perform its obligations under this agreement.
(a) Choice of Law. The laws of the state of Delaware govern this agreement (without giving effect to its conflicts of law principles). (b) Choice of Forum. Both parties’ consent to the personal jurisdiction of the state and federal courts in Sussex County, DE. (c) Attorneys’ Fees. If either party employs attorneys to enforce any rights arising out of or relating to this agreement, the losing party shall reimburse the prevailing party for its reasonable attorneys’ fees. Revised and Effective as of 10/31/2020 © 2020 BKD PARTNERS, LLC d/b/a Canalside Inn. All rights reserved.
You, as the Releasor agrees to as follows: The Releasor agrees to participate, in certain photographs, video recordings, audio recordings, and/or other means of recording images and/or sound as arranged by the Company (the “Recordings”). The Releasor agrees that the Company (or its designee) has permission to record his/her voice, sounds, conversation, image, and likeness in the Recordings. The Releasor hereby grants to the Company, its affiliates, agents, successors, licensees, and assigns (collectively with Company, the “Company Affiliates”) a perpetual, worldwide, irrevocable, royalty-free, fully paid-up right and license to the unlimited use of his/her likeness and/or voice in the Recordings (alone or in connection with others and in and in connection with any media, now known or hereafter created) throughout the universe in and in connection with or relation to the development, marketing, advertisement, licensing, sale, distribution, and promotion of any events, products, merchandise, services, or brands of the Company Affiliates.