SEE STEPS CANALSIDE INN TAKES TO PROVIDE A SAFE STAY
COVID-19 UPDATED POLICIES
The World Health Organization declared the coronavirus (COVID-19) outbreak to be a global pandemic. The health and well-being of our guests, team members and all who visit Canalside Inn is are highest priority. We are aware of the confirmed cases of Coronavirus (COVID-19) in the state of Delaware and our monitoring the situation closely. For Delaware specific updates please visit: de.gov/coronavirus
Anyone displaying symptoms should seek immediate medical care and refrain from travel. Anyone who has been exposed to COVID-19 is asked to self-quarantine at home for 14 days. This protocol will be in place for any future cases that may arise.
We are unable to offer refunds or reimbursements. Guest who change stay dates must pay the difference in price between existing dates to desired dates.
No changes, refunds or credits made for guests who have already checked-inn. The morning of check in we place a $300 hold on all reservations for incidents. We encourage guests with questions regarding upcoming reservations to EMAIL [email protected] or text 302.246.8110
BEST AVAILABLE RATE
100% Prepayment required. Nonrefundable, no changes, no exceptions.
SAFE STAY FLEX RATE
During these unprecedented times, we want to take the worry out of booking your much needed and long overdue vacation. Canalside Inn is proud to introduce our stress-free Safe Stay FlexRate.
Canalside Inn offers guests the Safe Stay Flex Rate as a convenient way to book your dates. Flex Rate offers the flexibility to change your reservation dates if you are unable to travel because of government restrictions related to CoVid, or a verifiable exposure and illness related to CoVid. Changes to a confirmed reservation must be submitted 14 days prior to check in. Cancellations inside of 14 days subject to forfeiture of deposit, but deposit is reusable for future reservations. No refund for early check out.
At the time you confirm your reservation, a deposit equal to 100% prepayment will be billed to your credit card. Safe Stay Flex Rate reservations can be cancelled or changed 14 days prior to arrival, with only a $100 deposit forgone. The remaining balance of your payment can be applied to a future booking, to be reserved within one calendar year from time of original reservation date.
GROUP AND EVENT RATES
Group and events may receive special discounted pricing. Group and event rates require 100% Prepayment to hold room blocks. Nonrefundable, no changes, no exceptions. Family Reunion Rates, Wedding Rates, Group Rates, are included in the non refundable category.
DEPOSIT FOR DAMAGES AND INCIDENTALS
I accept the $300 credit card (hold) authorization for incidentals at check in. You agree to pay all charges, whether in cash or credit card, for all charges related to this reservation, including, but not limited to nightly rates, applicable taxes, incidentals, damages, fees, theft, and purchases made on this reservation.
TAX RECOVERY FEE
Tax Recovery Fee relates to Delaware State Lodging Tax and Sussex County Hospitality tax.
ANIMAL AND PET FEES
Pet Fees are not included in rates. If you choose to bring a pet, $40 per night will be added to your reservation. A animal/pet fee applies to all pet stays, charged per night; maximum 2 animals per room. A damage deposit is required per animal. All animals/pets must be confirmed prior to arrival, and animal/pets must stay in designated pet friendly rooms. Dogs who can escape need to be in a crate when leaving their dog. All guests who bring a pet for their stay must read and agree to additional pet policies below.
Canalside Inn follows the guidelines for service animals, as set forth in the ADA. Click here for more information. Emotional Support Animals do not qualify for any discounts or waiver of pet fees, as described by the ADA here.
Complimentary parking space for one car per room is provided year round. Guests may not utilize more than one parking space on-site. Additional street parking is available, subject to City of Rehoboth Beach parking enforcement. City of Rehoboth Parking meters are in effect from: The Friday immediately preceding Memorial Day through the second Sunday following Labor Day, from 10 a.m. until 10 p.m. Meter rates are $3 an hour.
Canalside Inn offers daily parking passes for the City of Rehoboth, during parking meter season. Parking passes can be purchased at time of booking, or from front desk during your stay. If pass is lost or stole a replacement fee of $250 will be charged to guests.
Cleaning Fees are assessed only in the event of stains, damages, or other than normal usage
TERMS AND CONDITIONS
AGREEMENT BETWEEN CUSTOMER AND BKD PARTNERS, LLC D/B/A CANALSIDE INN.
The terms “we”, “us”, “our” and “Canalside Inn” refer to BKD Partners, LLC d/b/a Canalside Inn, a Delaware limited company located at 34 6th St. Rehoboth Beach, DE19971, USA, and/or our subsidiaries. The term “you” refers to the customer booking a reservation via direct booking on our website or through a reservation made via phone and any other communication medium, or one of our affiliates (the “Affiliate”) where you choose the option to pay online immediately for the entire reservation balance, or to hold your room with a deposit (a “Reservation”) via our website, via phone and any other communication medium, or our own, or the Affiliate’s, website or through our own, or the Affiliate’s, customer service agents. These booking services offered by Canalside Inn via our own, or the Affiliate’s, website are provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The services offered to you by Canalside Inn through our own, or the Affiliate’s, website are conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the “Agreement”).
The Agreement comes into force as soon as the customer receives written confirmation of its Reservation made with BKD PARTNERS, LLC d/b/a Canalside Inn or any Affiliate. You acknowledge and agree that this reservation may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature.
Please read the Agreement carefully, as it contains important information about limitations of liability and resolution of disputes through arbitration rather than in court. If you do not accept all of these terms and conditions, please do not make a Reservation. Be sure to review the current version of the Agreement in force at the time the Reservation is in made. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice.
MAKING A RESERVATION VIA OUR OWN, OR THE AFFILIATE’S, WEBSITE
I acknowledge and agree that this reservation may be executed by electronic signature, which shall be considered as an original signature for all purposes and shall have the same force and effect as an original signature.
We will make every effort to honor special requests for specific rooms, however this confirmation does not imply, or specifically guarantee, a specific room assignment. We reserve the right to move individuals to comparable rooms as necessary.
EARLY CHECK-INN FEE
Hotel reserves the right to offer and apply an early check-in fee for each hour of early access before 3 p.m. on the day of arrival. Guests must contact Canalside Inn management to request early check-in.
EXTENDED CHECK-OUT FEE
Hotel reserves the right to apply an extended check-out fee for each partial hour extended beyond 11 a.m. Guests must contact Canalside Inn management to request extended check-out.
EXTRA GUEST FEE
Canalside Inn room prices are based upon occupancy assigned to your room type. Max occupancy is 2 additional person per room. Additional fee of $50 per person, per night.
$40 per night; maximum 2 animals per room, per night. Pets not confirmed prior to arrival will be charged $50 fee per night. Any damages caused by pets over $300 will require additional payment by guests to cover all expenses associated with repairs required to restore room to original condition. Canalside Inn accepts DOGS only. No other type of pet is permitted onsite. Every pet must be registered prior to check-in. Guests will be charged $300 total for concealing animals or attempting to bring into their room or onsite any other type of pet.
All persons 18 and under must be accompanied by parent or guardian. Reservations required to have one person of 21 years of age or older.
Complimentary parking space for one car per room is provided. One parking pass is located in each room. Please place parking pass in front window to register vehicle. Unregistered vehicles subject to towing at owner’s expense.
USE OF FACILITIES, EQUIPMENT, BIKES, CHAIRS, POOL, HOT TUB
You understand that the use of all facilities, which includes but not limited to: the hot tub, swimming pool, guest lounge, bikes, etc., is at my sole risk. You agree that Canalside Inn, its owners and employees, shall not be liable for any claims, demands, injuries, damages, actions, or cause(s) of action(s) whatsoever, to my person or property arising out of or connected with the use by me or my guests of the services and facilities of the Canalside Inn. You understand all public areas may be monitored by video. You agree that at minimum, there will be one person age 21 years or older on the reservation.
You agree not to use our services for any commercial purpose; or make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the Reservation facilities offered by us to you via our own, or the Affiliate’s, website shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse, suspicious activity, signs of fraud, or abuse of the travel Reservation facilities offered by us to you via our own, or the Affiliate’s, website may result in Canalside Inn cancelling any Reservation associated with your name, email address, or account, and closing any associated accounts held with the Affiliate or Canalside Inn. If you have conducted any fraudulent activity, Canalside Inn reserves the right to take any necessary legal action and you may be liable for monetary losses to Canalside Inn, including litigation costs and damages. To contest the cancellation of a booking, or freezing or closure of an account, please contact customer service.
Separate terms and conditions will apply to your Reservation and purchase of travel-related goods and services that you select. Please read these terms and conditions carefully. You agree to abide by the terms or conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. We reserve the right to cancel your booking if full payment is not received in a timely fashion. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Canalside Inn debiting your account for any costs Canalside Inn incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of our own, or the Affiliate’s, website. GROUP BOOKINGS
For each Reservation, you will be charged the amount for the reservation immediately in USD currency. You acknowledge that Canalside Inn pre-negotiates its room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on our own, or the Affiliate’s, website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by Canalside Inn and the facilitation fee retained by Canalside Inn to compensate us for our services. You authorize Canalside Inn to book reservations for the total reservation price, which includes the room rate displayed on our own, or the Affiliate’s, website, plus tax recovery charges, service fees, and where applicable, taxes on Canalside Inn’s services. You agree that your credit card will be charged by Canalside Inn for the total reservation price. Upon submitting your reservation request you authorize Canalside Inn to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers. You acknowledge that, except as provided below with respect to tax obligations on the amounts we retain for our services, Canalside Inn does collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the taxes and fees (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Canalside Inn pays to the State of Delaware and other local jurisdictions for taxes due on the hotel’s rental rate for the room. BKD Partners, LLC d/b/a Canalside Inn are responsible for remitting applicable taxes to the applicable taxing jurisdictions. Canalside Inn does not act as co-vendors with the supplier with whom we book or reserve our customer’s travel arrangements. The actual tax amounts paid by Canalside Inn to the taxing jurisdictions may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc.in effect at the time of the actual use of the hotel by our customers. We retain our fees as compensation in servicing your travel reservation. Our fees vary based on the amount and type of hotel reservation. Sales, use and/or local hotel occupancy taxes are imposed on the amounts that we charge for our services (facilitation fee and/or service fee) in certain jurisdictions. The actual tax amounts on our services may vary depending on the rates in effect at the time of your hotel stay.
The price of the travel services relating to Reservations will be as quoted on our own, or the Affiliate’s, website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect bookings already accepted. Despite Canalside Inn’s best efforts, some of the travel services relating to Reservations listed on our own, or the Affiliate’s, website may be incorrectly priced.
CANALSIDE INN EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORSVIA OUR OWN, OR THE AFFILIATE’S, WEBSITEAND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, IFAVAILABLE, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATIONAT THE CORRECT PRICE OR WE WILL CANCEL YOUR RESERVATION WITHOUT PENALTY.
Canalside Inn is under no obligation to provide travel services to you at an incorrect(lower) price, even after you have been sent confirmation of your booking
CHANGES OR CANCELLATIONS
No changes, modifications, or cancellations are permitted when you have made a reservation using the non-refundable rate.
Under rate plans that have a change or cancellation option, you can change or cancel your Reservation either online when signed into your account with our affiliate, or by calling its customer service agents. You can change your guest name, bed type, special requests, accessibility options, room type, number of guests and travel dates relating to your Reservation, and Canalside Inn may impose other change and/or cancellation fees. Charges vary by reservation, so please review your confirmation email for details. You agree to pay Canalside Inn and/or any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations. In the event that Canalside Inn is unable to honor your booking, Canalside Inn will not be liable for any cost incurred due to relocation. These terms and conditions may not be changed by any unauthorized person, including employees of Canalside Inn.
although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Canalside Inn urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the united states government prior to booking travel to Canalside Inn from international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at
By offering for sale travel to particular international destinations, Canalside Inn does not represent or warrant that travel to or from such points is advisable or without risk, and is not liable for damages or losses that may result from travel to or from such destinations. Liability disclaimer the information provided to you as part of the services offered by Canalside Inn via our own, or the affiliate’s, website may include inaccuracies or errors, including pricing errors. In particular, Canalside Inn, its subsidiaries and corporate affiliates (collectively, the “BKD PARTNERS, LLC and Canalside Inn companies”) and the affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel and other travel products displayed via an affiliate’s website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.).
In addition, Canalside Inn expressly reserves the right to correct any pricing errors on an affiliate’s website and/or on pending reservations made under an incorrect price. In such event, we will offer you the opportunity to keep your pending reservation at the correct price or, at your option, we will cancel your reservation without any Canalside Inn change or cancellation fees.
Hotel ratings displayed via an affiliate’s website are intended as only general guidelines, and the BKD PARTNERS, LLC and Canalside Inn companies and the affiliates do not guarantee the accuracy of the ratings. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and their respective suppliers make no guarantees about the availability of specific products and services.
The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and their respective suppliers may make improvements and/or changes on an affiliate’s website at any time. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers make no representations about the suitability of the information, software, products, and services contained on an affiliate’s website for any purpose, and the inclusion or offering of any products or services on an affiliate’s website does not constitute any endorsement or recommendation of such products or services by the BKD PARTNERS, LLC and Canalside Inn companies or the affiliates. All such information, software, products, and services are provided “as is” without warranty of any kind. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers disclaim all warranties and conditions that an affiliate’s website, its servers or any email sent from the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and/or their respective suppliers are free of viruses or other harmful components. The BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and noninfringement. The carriers, hotels and other suppliers providing travel or other services on an affiliate’s website are independent contractors and not agents or employees of the BKD PARTNERS, LLC and Canalside Inn companies, or the affiliate. The BKD PARTNERS, LLC and Canalside Inn companies and the affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. The BKD PARTNERS, LLC and Canalside Inn companies and the Canalside Inn affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
In no event shall the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of an affiliate’s website or with the delay or inability to access, display or use an affiliate’s website (including, but not limited to, your reliance upon opinions appearing on an affiliate’s website; any computer viruses, information, software, linked sites, products, and services obtained through an affiliate’s website; or otherwise arising out of the access to, display of or use of an affiliate’s website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the BKD PARTNERS, LLC and Canalside Inn companies, the affiliates and/or their respective suppliers have been advised of the possibility of such damages.
If, despite the limitation above, the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates or their respective suppliers liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees assessed for your transactions on our own, or the Affiliate’s, website, or (b) One-Hundred Dollars (US$100.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Affiliates, and/or their respective suppliers. INDEMNIFICATION You agree to defend and indemnify the BKD PARTNERS, LLC and CANALSIDE INN COMPANIES, the Canalside Inn Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of this Agreement or the documents referenced herein; or your violation of any law or the rights of a third party. GENERAL These Terms & Conditions are governed by the Federal Arbitration Act, federal arbitration law, and for reservations made by U.S. residents, the laws of the state in which your billing address is located, without regard to principles of conflicts of laws. Making a Reservation with Canalside Inn is unauthorized in any jurisdiction that does not give effect to all provisions of this Agreement, including, without limitation, this paragraph. You agree that no joint venture, partnership, or employment relationship exists between you and the BKD PARTNERS, LLC and CANALSIDE INNCOMPANIES as a result of this Agreement or a Reservation. Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your Reservation or information provided to or gathered by us with respect to such reservation. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of this Agreement at any time does not waive our right to enforce the same or any other provision(s) hereof in the future This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Canalside Inn with respect to our own, or our own, or the Affiliate’s,, website, our services and your dealings and relationship with us, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial, arbitration or any other proceedings to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Fictitious names of companies, products, people, characters, and/or data mentioned on our own, or the Affiliate’s, website are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.
SELLER OF TRAVEL
BKD PARTNERS, LLC d/b/a Canalside Inn is a registered business in the state of Delaware, USA.
A party will be not be considered in breach of or in default because of, and will not be liable to the other party for, any delay or failure to perform its obligations under this agreement by reason of fire, earthquake, flood, explosion, strike, riot, war, terrorism, or similar event beyond that party’s reasonable control (each a “Force Majeure Event”). However, if a Force Majeure Event occurs, the affected party shall, as soon as practicable: (a) notify the other party of the Force Majeure Event and its impact on performance under this agreement; and (b) use reasonable efforts to resolve any issues resulting from the Force Majeure Event and perform its obligations under this agreement.
(a) Choice of Law. The laws of the state of Delaware govern this agreement (without giving effect to its conflicts of law principles). (b) Choice of Forum. Both parties’ consent to the personal jurisdiction of the state and federal courts in Sussex County, DE. (c) Attorneys’ Fees. If either party employs attorneys to enforce any rights arising out of or relating to this agreement, the losing party shall reimburse the prevailing party for its reasonable attorneys’ fees.
Revised and Effective as of 10/31/2020 © 2020 BKD PARTNERS, LLC d/b/a Canalside Inn. All rights reserved.